Customer Questions
How does this set fit?
Our products are designed to fit true to size.
If you are between sizes, we recommend reviewing the size guide on the product page or choosing the size that best matches your preferred fit
How long does shipping take?
Orders are processed within 1–2 business days (Monday to Friday).
After processing, delivery typically takes 3–10 business days within the United States.
You will receive tracking information once your order has been shipped.
What is your return policy?
We offer a 30-day return window starting from the date of delivery.
Items must be unused, unworn, and in original condition with packaging intact.
For full details, please review our Return & Refund Policy.
Do you offer exchanges?
Yes. We accept exchanges within 30 days of delivery for eligible items.
Please contact our support team before returning an item to request an exchange.
How can I contact customer support?
You can reach our customer support team at:
Email: support@kensleystitch.com
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (Local Time)
Is Kensley Stitch a US-based store?
Kensley Stitch operates as an online fashion brand serving customers across the United States.
Our warehouse is located in:
52-30 79th St
Elmhurst, NY 11373
United States