Terms of service

Last updated: January 20, 2026

OVERVIEW

Welcome to Kensley Stitch! The terms “we”, “us” and “our” refer to Kensley Stitch. Kensley Stitch operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Kensley Stitch is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your jurisdiction of residence.

You may be required to provide certain information when using the Services, including billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display products accurately. However, product colors and appearance may vary depending on your device or screen settings.

We do not guarantee that the appearance or quality of products will meet your expectations.

All product descriptions and availability are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Kensley Stitch reserves the right to accept or decline any order at its discretion. An order is not accepted until payment has been successfully processed and confirmation is sent.

Orders are subject to our Return & Refund Policy, which can be found on our website.

Purchases are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Prices do not include taxes, shipping, customs, or handling fees unless stated otherwise.

You agree to provide accurate and complete billing and payment information.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you once the order is handed to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services is owned by or licensed to Kensley Stitch and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. We are not responsible for any issues arising from your use of third-party tools.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked through the Services. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Kensley Stitch is powered by Shopify. All purchases are made directly with Kensley Stitch. Shopify is not responsible for transactions between you and Kensley Stitch.

SECTION 10 – PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy, available on our website.

SECTION 11 – FEEDBACK

Any feedback you provide may be used by us without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services or violate any applicable laws.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, except as required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kensley Stitch shall not be liable for indirect or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Kensley Stitch harmless from claims arising out of your use of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Kensley Stitch.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms freely.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Kensley Stitch operates, without regard to conflict of law principles.